Hello:
We are trying to get NIS2011 to go from 18.6.0.29 to 18.7.0.13 as mentioned in requirements for Firefox 11.0. When I do the live update, I get Defs and other updates, but it says it Failed to Complete. When I look at the details it shows all the updates are fine but the NIS Resources Product update failed. I have even run CHKDSK and all is OK...just this one item fails, and has failed since Friday. Any ideas? I can try NIS 2012, but wonder why NIS 2011 is failing. My wife hates ID Safe in 2012 and she would like to keep NIS 2011. All had been OK before last Friday. Just now Activity Map and Anti-phishing were OK and I still get the NIS Product update failure.