No Activations Left?

Norton Security | Norton Internet Security
1

Hi,

I am currently using Norton 360 Version 4.0.

I have it installed on two computers - our desktop pc and my laptop.

We will be purchasing a new desktop computer shortly, and will still keep the other two.

I know the product is licensed on up to three computers, however, when I log into our Online Account,

it states "Remaining Activations - None".

Now I am not sure why this has occured as we have never owned more than two computers

and have not installed it on any more than two.

 

We originally purchased it as a CD, and were given the opportunity to upgrade.

When this happened, I do vaguely remember we did have some trouble reinstalling Norton on the desktop computer the first time, however on the second time we tried it was fine.

Could re-trying the installation this have used up an activation?

 

Also, because the latest version we have was obtained via a free upgrade,

is there a secton on the Norton Website where I could download this for when we get our new computer?

 

Thanks :smileyhappy:

2

Hello cupcake_01

 

I think that Delph meant to give you this link instead of sending you to malware removal sites. Hope you don't mind Delph.

 

This is the link for customer support chat.

 

 

http://us.norton.com/support/contact/contact.jsp?pvid=cs

This is the link for US/Can. If you need a different location, please consult your local Symantec site for the local free chat customer support link.

3

Hi,

I am currently using Norton 360 Version 4.0.

I have it installed on two computers - our desktop pc and my laptop.

We will be purchasing a new desktop computer shortly, and will still keep the other two.

I know the product is licensed on up to three computers, however, when I log into our Online Account,

it states "Remaining Activations - None".

Now I am not sure why this has occured as we have never owned more than two computers

and have not installed it on any more than two.

 

We originally purchased it as a CD, and were given the opportunity to upgrade.

When this happened, I do vaguely remember we did have some trouble reinstalling Norton on the desktop computer the first time, however on the second time we tried it was fine.

Could re-trying the installation this have used up an activation?

 

Also, because the latest version we have was obtained via a free upgrade,

is there a secton on the Norton Website where I could download this for when we get our new computer?

 

Thanks :smileyhappy:

4

Thankyou everyone for the help :)

5

Thanks floplot.  Completely missed the macro that time.  Geez!!!