My teenage son has figured out a way to boot his phone in "Safe Mode" and delete the Norton Family app completely from the phone. I received no notice of the removal of the app and no alerts were triggered. I thought Norton Family was supposed to block it from being removed, and why did I not receive an alert? The app is useless if he can remove it this easily with no notification. How do I block this from happening?
On a related matter, I just had to reinstall Norton Family on my son's android phone and the House Rules on the parent app says there are no apps on the phone. How do I get Norton Family to see the apps on his phone?
I have Norton Family 3.4.1.21 on all android devices and, Yes, I am a Premier member.
Parent devices are Samsung Galaxy S5 and Child's device is Motorola Droid Mini.