No Internet on the Road

I have NSM Online Family installed on my laptop computer at home and it works great.  I took it on the road and tried to connect to the internet at another location and could not connect.  I had to unintall Safety Minder on the laptop to connect to the internet. 

The wireless connection I tried to connect to away from home did connect but could not run explorer.  The only site that would come up was Nortons online.  I did try and shutdown safety minder but it didn't work; only when I uninstalled it, then I could connect.  It must run through explorer to run safety minder.

Any other way to shut it down without uninstalling it?