No LiveUpdates for more than 8 hours?

Norton Security | Norton Internet Security
1

I am running NIS 2012 on 2 PC's (an XP, SP3 & a W7, SP1). Opening the NIS Computer Protection History -> LiveUpdate Session history shows that both PC's performed hourly "Automatic" LiveUpdates until approximately 8 & 1/2 hours ago; similarly for the "Identity" Anti-spam definitions.

 

A manual "Run LiveUpdate" says "Completed" with a green check mark: "LiveUpdate finished - No updates found"...on both PC's.

 

Is it just me...or is something off line back at Symantec/Norton?

 

 

 

 

 

 

2

Hi 1mcrtd,

 

I don't know what the issue is,  but I haven't had any updates (except pulse updates) in around 9 and half hours,  so the problem isn't at your end.

 

Dave.

3

According to http://us.norton.com/security_response/definitions.jsp there is a new virus definition update out, but LiveUpdate doesn't pick it up.

4

Thanks for your responses. For what it's worth, my location is West Coast USA, in case that has anything to do with any specific global Symantec/Norton servers that my LiveUpdates would access. And, it's now been nearly 11 hours since anything has been added to the Update Sessions History. 

5

No, I am in Sweden, and it's the same for me.

6

Good news!  LiveUpdate 10 minutes ago

Bad news! Norton 2012 Web Protection Definitions Failed to complete (via Automatic and InterActive LiveUpdate 10 minutes later)

7

Confirming that LiveUpdates were back to normal approximately 1 hour after my last posting above.