No Norton Spam bar in Outlook 2010

I just upgraded Outlook to 2010 and can't figure out how to get the anti-spam bar to display. It shows NIS Spam add-in under Add-ins.

 

Rob

Sorry but after upgrading to NIS 2011 the Norton tab appeared. Problem solved.

 

Rob


rob277 wrote:

Sorry but after upgrading to NIS 2011 the Norton tab appeared. Problem solved.

 

Rob


That's good to hear.

I just upgraded Outlook to 2010 and can't figure out how to get the anti-spam bar to display. It shows NIS Spam add-in under Add-ins.

 

Rob

I have upgraded to NIS 2011 and the antispam bar reappear in Outlook 2010, but it doesn't work! If you select a message and go on Norton bar you can't select an action, the buttons are grey! At the start of Outlook the buttons of Norton antispam are coloured, when you go over with the mouse they become grey, no action are permitted.

 

OS Windows 7 Professional

Office 2010 32 bit


JKL58 wrote:

I have upgraded to NIS 2011 and the antispam bar reappear in Outlook 2010, but it doesn't work! If you select a message and go on Norton bar you can't select an action, the buttons are grey! At the start of Outlook the buttons of Norton antispam are coloured, when you go over with the mouse they become grey, no action are permitted.

 

OS Windows 7 Professional

Office 2010 32 bit


Hi,

do you use Windows 7 64-bit and Office 2010 32-bit together?

 

If yes, then it's unfortunately a know bug, it was reported here: http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-AntiSpam-not-working-in-Outlook-2010/td-p/280848

Symantec are still working on a fix, but it's tricky one... :(

Yes, Windows 7 is 64-bit and Office 2010 is 32-bit, so I will await for a rapid solution