No programs listed under Program Control

For some reason, I got a Firewall Alert on my Norton's system and browser.  Before I could see what it was, it disappeared but I believe the file began 'htx' but I can't be sure.  Anyway, I opened up Norton Security Suite and there are NO programs listed at all under the Settings / Program Control. I noticed that there was a Norton Error Report as well as a Norton Community Watch submitted about this time but no details given.

How can I get the programs to list under Program Control?