Not only will I never purchase another Norton anti virus program again, I went out and purchased another product from another company, deleted Norton from my computer, toss all disc relating to Norton in the garbage and am rid of them all together. Picked up a virus about 7 months ago, paid $100 to have them fix what their program should have stopped. Than, last week got the same virus back, was told I had to pay another $100 to fix, but the people getting paid to fix problems could not even figure out how to connect with my system!! So now I am on a mission to get everyone I know who uses Norton, to NOT renew, but to go out and buy something else.