No VPN on open Wifi without telephone line

Norton 360 for iOS | Android
1

First of all: Sorry for my bad English, I’m French!

I’m using Norton Deluxe 360 on my tablet and Android smartphone.

When I am on a open Wifi (Hotel, Restaurant, …) I can’t use Internet because both Chrome or FF say a VPN is needed because it is an unsafe connexion. If I try to connect Norton VPN via Wifi, it doesn’t work.

It only works if I connect via my telephone line on my smartphone (or on my tablet if I insert my sim card on the slot of my tablet). The problem is, One, that I don’t have sim card on my tablet, Second, if I am abroad I can’t use my telephone subscription or pay a lot of money because it’s considered as an international connexion!

Is there any solution, please?

2

What device and Android version are you using?

Try using the built in browser on your devices to see if they allow connection so you can connect to the VPN.

3

Thank you. Sorry, I just answer now because I wanted to test again in a hotel with an open WIFI. The conclusion is that it still doesn’t work.

My smartphone is a Samsung S23+ powered by Android V16. For internet, I use Chrome

My tablet is a Teclast M50 HD powered by Android V13. For Internet, I use FF

4

Bob, this is a long shot but sending it nevertheless for testing on your part. Is it possible, that, on your phone to connect to the open wifi, THEN, create a “wifi hotspot” on your phone and connect the VPN through it? Please test and give us your results. Again its just a theoretical longshot suggestion.

SA

5

Thank you, I will test that.

1 Like
6

@Bob_MORAN We’re following up to see what your status is.

SA