No web activity or search results in logs

I have recently noticed that Norton Family does not do anything at all.

 

p.s. It was working great initialy.

 

I had installed it on both my daughter's laptops. I had configured it log all the websites and search done. However the logs are clean. I even used both the laptop to open up few websites and also do some random searches. Nothing in the logs.

 

On both the laptops I can see that Norton Family is enabled.

 

Any ideas?

 

p.s. I have reinstalled the client cloupel of times thinking that it might have got corrupted.