Added a New Computer to my Devices List online. New Computer is running Windows 8.1. Downloaded and installed latest version of NOBU software. Right-clicked the desktop icon; and, clicked "Run as administrator". Clicked "Yes" on the confirmation box. Backup started - visual confirmation on the browser screen (Google Chrome) and Desktop NOBU icon confirmation. Only have 3 computers of the 5 included in my subscription. Research has indicated that A8989 is a server maintenance issue. However, I find that hard to believe. I don't believe the account information is being updated. If I'm correct, there should be a separate error code stating that account information has not been updated to the server. Has anyone had a similar experience in 2015. My research went back to 2013 and 2012; so, this is an ongoing problem.