NOF 2.2.0.40 crash visiting certain sites

Hi everone,

my son noticed me that when he was visiting certain sites:

http://en.thewitcher.com/forum/index.php?/topic/25694-patch-21/

http://www.gog.com/

http://forums.civfanatics.com/forumdisplay.php?f=171

(I checked NOF log)

NOF icon suddently disapper. In fact I see on Windows event log thet NOF service was crashed

Codice eccezione: 0x40000015
Offset errore 0x00053740
ID processo che ha generato l’errore: 0x620
Ora di avvio dell’applicazione che ha generato l’errore: 0x01ccace48ec07400
Percorso dell’applicazione che ha generato l’errore: C:\Program Files\Norton Online\Engine\2.2.0.26\ccSvcHst.exe
Percorso del modulo che ha generato l’errore: C:\Program Files\Norton Online\Engine\2.2.0.26\ccL110U.dll

The service was restarded automatically after 2 minutes. I have try to access these sites and NOF doesn’t crash.

How to explain?

PC is a win 7 32bit + NIS 2011 18.6 + Firefox lastest version.

Thanks in advance for replies.

Hi everone,

my son noticed me that when he was visiting certain sites:

http://en.thewitcher.com/forum/index.php?/topic/25694-patch-21/

http://www.gog.com/

http://forums.civfanatics.com/forumdisplay.php?f=171

(I checked NOF log)

NOF icon suddently disapper. In fact I see on Windows event log thet NOF service was crashed

Codice eccezione: 0x40000015
Offset errore 0x00053740
ID processo che ha generato l’errore: 0x620
Ora di avvio dell’applicazione che ha generato l’errore: 0x01ccace48ec07400
Percorso dell’applicazione che ha generato l’errore: C:\Program Files\Norton Online\Engine\2.2.0.26\ccSvcHst.exe
Percorso del modulo che ha generato l’errore: C:\Program Files\Norton Online\Engine\2.2.0.26\ccL110U.dll

The service was restarded automatically after 2 minutes. I have try to access these sites and NOF doesn’t crash.

How to explain?

PC is a win 7 32bit + NIS 2011 18.6 + Firefox lastest version.

Thanks in advance for replies.

Thanks for the reply.

1) Yes, I’ve used the child’s pc in order to try to reproduce the error.

2) The error occurred one time only.

3) There are no online game on these sites: they are forums or sites for videogames’s sales. Absolutely no flash game or other in-browser game.

The only other thing that I observed is that expecially gog.com site is a little more slow to load with NOF active instead of when I load it on the same pc with NOF disabled.

Axios,

 

Thanks for the update.  I'll report it to the QA team.  If the error only has happened once,  I'm not sure if they will have the luck to be able to reproduce it :-)

 

 

 

Thanks,

Katie

I understand that if it happened once is difficult to reproduce.

I hope the problem does not occur again.
If that happens again I will post again.

Thanks for the reply.

Axios,

 

The NOF team talked about the issue in today's meeting and the QA team will check into this.

 

 

Thanks,

Katie

Ok,

Thanks for the reply.

Thanks for the update allup.

 

 

Thanks,

Katie