NOF causing internet slowdown

I've noticed a large lag time when visiting websites and decided to do a speed test.  My ping was very high and my upload speed lower than normal.

 

I remember norton online family causing this issue before so I uninstalled it and the problem rectified.

 

Please see attached photo of the speedtest results.

 

Why does your product cause this to happen and how can it be fixed.  I was starting to regain faith...a little prematurely I guess

 

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Hi adgarner11,

 

What security product(s) do you have on the monitored machine?

 

What version of Norton Family is installed on the machine?

 

 

Thanks,

Katie