When I boot up, Norton Safety Minder loads and says it is operating, and the icon is active in the taskbar. However, it does not block any sites, whether I use Internet Explorer or Chrome. I have uninstalled and reinstalled, but the same problem keeps persisting. When I log into Norton Online Family online, it seems to be logging activity, but not blocking anything even though I have it set to block. The settings all seem to be set up properly.
I am running Windows 7 and use Microsoft Security Essentials for virus protection.
Norton Online Family was working fine until a couple of days ago when I got a nasty virus. I believe I have cleared it out, but that is when Norton started to give me problems and I tried to uninstall and reinstall to fix it. I even used the Norton Removal Tool after uninstalling to make sure it was all cleaned up before I reinstall. One lasting effect of the virus is that it damaged Windows Firewall and it no longer will start. As a result, I installed Comodo Firewall, and it seems to work fine. Even when I disable Comodo, Norton is not blocking any sites, so I don't think that is the issue.
Given that I have uninstalled and reinstalled multiple times, and it says it is running fine, I am at a complete loss as to how to fix this. Any advice would be greatly appreciated. Thanks!