I'm hoping KatieQ can help here especially as I'm a paid up member.
For 5 months my PC has been without NOF since I put Windows 8 on my PC, the new version of NOF installs ok and prompts me to sign in, and reprompts and reprompts over and over again and never actually completes the installation.
When I log into the kids accounts I'm free to do whatever I want, I've tried Norton Chat for assistance and waited in the queue for 30 mins not to be answered so I'm hoping for some help here.
I'm hoping KatieQ can help here especially as I'm a paid up member.
For 5 months my PC has been without NOF since I put Windows 8 on my PC, the new version of NOF installs ok and prompts me to sign in, and reprompts and reprompts over and over again and never actually completes the installation.
When I log into the kids accounts I'm free to do whatever I want, I've tried Norton Chat for assistance and waited in the queue for 30 mins not to be answered so I'm hoping for some help here.
Sorry I've been away for a few days, I uninstalled NOF, rebooted, deleted the files in this directorory and on the desktop and reinstalled.
It installed fine and I go to edit the accounts asks for user/password and it finds the kids accounts correctly and I click finish and it asks for my user/password I enter it and it asks for it again, I repeat this three times and I still get no where, any idea?
I've been having problems with the kids recently and really need this monitored.