None of the browsers I use (MS Edge, Chrome, Firefox) will open the Norton Password Manager extension automatically anymore

Norton Password Manager
1

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Issue abstract: Norton Password Manager extensions not being opened by the respective browser

Detailed description: Formerly, you did not have to manually open the Norton Password Manager extension in any browser.

Product & version number:

OS details:

What is the error message you are seeing?

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2

@Daniel_Farkas I assume you have followed this guide already?

SA

3

The Passwordless Vault Unlock is not possible when you and your wife share the password vault since you have to select just one device. The browser extension used to open for any site that had a username or password query. Now, I have to have the extension enabled for the dashboard of the browser and then click on the extension icon. Once that is done, I can then select from the associated entry(ies) contained in the vault based on the URL.

4

FWIW!! Your wife can use a vault of her own provided she has a Norton account setup. That would allow her to have a separate device associated with her vault not conflicting with yours.

SA

5

Separate vaults is not acceptable. The password manager extension used to provide the icons to click on for any URL that it recognized in the vault without having to click on the extension icon in the browser dashboard.

6

Thanks for the post back. I assume you are using Windows as your OS. The PWM version I have installed is Version 8.2.4.951 . Are you using that same version? In my vault if I slowly move the mouse cursor to the right of a login name the icon appears to click for the site, do you see that as well? What am I missing?

SA

7

Without doing anything, it is now working! We’ll see if it still works after a reboot.
MS Edge is using 8.2.4.951
Chrome and Firefox are using 8.2.3.809
Both of our iPhones are running the latest OS and are using 8.8.2.723

8

Aren’t the browsers all programmed to request the username(s) and password(s) from the password manager extension for the current URL whenever there is a username or password key word on the page?

9

That is the scenario I see when logging into sites my side. Opera GX and Edge do.

SA