I have not been able to reliably (meaning only successful once) make an incemental backup. Usually the base recovery point is created; however, when an increment is run, Ghost typically does massive disk activity on the backup hard drive (mounted externally) while it says "estimating time" usally at 1% or 5%. After a number of hours, disk activity stops (it never moves past 1% or 5%. The program then sits there (even for 12 hours or more). It is "running" according to the task manager. The backup will NOT cancel. The computer has to be restarted to get out of the program and it ALWAYs needs to be reset (it will NOT shut down all the way). (This is the only time I have ever seen it need to be reset instead of shutting down on its own.) If I can't get it to do an incremental backup, I will need to get a refund. Here is the equipment.
Win 7 64 bit
6 gb memory
External drive using a thermaltake docking station (also tried with another brand - same result)
External drive tried running off two different SATA ports (same result each port). Also tried running USB - same result.
External drive were empty (1.0, 1.5 and 2 tb models that were fully formatted (initially) - tried at with each drive individually
Backup was of three internal hard drives (all RAID 1 sets). Total data was a bit over 1 tb which compressed to less than 1.
Also tried 3 smaller backup sets (all recovery point sets) - one for each drive - had same result
Any help would be appreciated. I don't want to have to return it.