Norton 2010 LiveUpdate Failed to Complete on "Process Updates"

Hi, Everyone,

 

I just Ran Norton LiveUpdate for the first time today.  When it went to "Download Updates", it said "0 Bytes", but proceeded to Install Updates.  However, it Failed to Complete on Norton 2010 Virus Definitions Error: Error: "Norton LiveUpdate was unable to install an update" (8920,223) when you run LiveUpdate in your Norton 2010 product.

 

 

X.P.; 03.  N.I.S. 2010

 

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Just re-Ran Norton LiveUpdate, and it Downloaded about 49.98K.B. which Installed the Norton 2010 Virus Definitions.

 

 

Message Edited by Floating_Red on 09-23-2009 08:26 PM

Floating Red:

 

I was having a similar problem trying to update my virus definitions most of the day with NIS 2009 and suspect that there was a problem with the Norton LiveUpdate server today. I just ran LiveUpdate again a few minutes ago and it finally executed without any errors.

 

NoarZtD (NIS 2010) posted a similar message at http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=76821 .

I had the same issue about an hour ago - it works fine now


lmacri wrote:

NoarZtD (NIS 2010) posted a similar message at http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=76821 .


Hi, Imacri,

 

My problem is different from "NoarZyD" as it did "Download" Updates, but Failed to Complete on Norton 2010 Virus Definitions.

 

Also, the "0 Bytes" is not the first time I've had this happen; how can it "Download" 0 Bytes yet Installed Updates?

 

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Also, thanks cinek and Imacri for your Feedback.

 

 

Message Edited by Floating_Red on 09-23-2009 09:01 PM
Message Edited by Floating_Red on 09-23-2009 09:02 PM