IE and Chrome were originally hi-jacked by Scour and other search engines preventing net access. I then noticed that my Norton Internet Security 2012 had been turned off and wouldn't restart. Tried the RNR tool. Worked fine until NIS opened and offered to do a full syatem scan. It didn't even get to the next screen and it had been disabled and would not restart.
A look at task manager showed a process running named
1847288051:21185329.exe This process cannot be terminated.
A scan of all drives failed to find it.
Norton has thrown up 2 error messages 8404 101 and 8506 422
I have now lost all net access.
Any help would be appreciated.