Norton 2012 web protection definition not updating

My Norton 2012 web protection definition not updating on live updates it is saying failed to complete I don't understand y it wont update as it was updated a couple of days ago and now it is failing I was wondering why this is happening

 

 

 

many thanks

My Norton 2012 web protection definition not updating on live updates it is saying failed to complete I don't understand y it wont update as it was updated a couple of days ago and now it is failing I was wondering why this is happening

 

 

 

many thanks

If i reboot then i will loose norton as i bought it for one pc only and i have used it on this pc. is there anyother way around it? thank you

By "reboot" he means restart your computer...Doing that won't disrupt your subscription in any way.

Thank you i tried that but didnt work