I purchased Norton 2014 Anti-Virus program for 3 pc's about 6 weeks ago. Yesterday I had a problem with the Live Update part of the program where the updated definition files would not install. I tried to manually run the Live Update feature but got a message that said failed to complete. The tech representative told me to uninstall the program, run the Norton Removal Tool and then re-install the program. That solved the problem but what I'm unhappy about is that I now only have 1 installation left instead of 2. Norton counted 2 installations for the same computer. I don't thin that is right.