Norton 2015 Full scan stuck

Hello,

I recently purchased and installed Norton Security for 2015 and have tried running both the quick and full scans. The quick scan ran fine in just a few minutes while the full scan became stuck. I then looked over all of the forums for a solution and tried using the norton power eraser in safe mode and I also tried defragmenting my hard disk drive. Unfortunately I have started the full system scan again and it is now stuck at 730,350 files scanned on c:\Windows.Old\Windows\Fonts\wingding.ttf  . Can someone help me get this fulls can to completely run through? I would greatly appreciate any help!

 

Thanks