I have 3 problems using norton 360 3.0
one with this backup, the whole backup thing is not working even though i backup all my files it still says that my backup is not complete yet
and i wen i try to fix it doesn't do anything.
second with identity safe thing, norton 360 can save all the loginns but when u go to this site
https://www.ebates.com/auth/getLogonForm.do?pageName=%2Fcommon_templates%2Flogin2.vm
It doesn't fill out the write fill ins
by any chance iif someone knows wen will the next major update to the this version 3.0
like 3.1, or something, czzz this is not stable
i liked version 2.0 better
Hi champinder, Sorry to but in but I had one quick question regarding the webpage that 360 is not entering the log-in data for you automatically. May I please ask if this entry (website) is showing up under the 'Cards & Log-ins' button in your browser?
Thank you,
Mumford68
i am backing up on a western digital external hardrive. when i backup my data it goes thru perfectly but after 5 min it says backup is not complete and on the main screen it has da fix button which doesn't do anything
i dnt know y the ebates login doesn't work it only fills the password filled not da user name
https://www.ebates.com/auth/getLogonForm.do?navigation_id=18574
It's a probably a little slow due to the weekend. In the meantime may I please ask if:
In your browser on the Norton toolbar and you click on the Norton button (pull down menu) and click on 'Manage Log-ins' and then navigate down the list to the Ebates.com listing and click on it. In the right window make sure that 'Auto-fill when I visit this page'is ticked on and that 'Enable login to be auto-submitted' is ticked on.
But most of all check the information listed after "Username:" Is the username data present? If it is, is it correct? (It's kind of hard to see longer data in the username field so if you wish you can even re-enter the information to be sure it is correct and save it.
If all this fails then perhaps, if you have done a backup of your Identity Safe profile and if it has been done recently enough to have the Ebates.com log-in information backed up with it then may I suggest trying to restore this profile right after see if it then works for you. It had been a short term fix for an issue I was having with IDSafe.
Matt_B will probably have suggestions for you as well as request further information however should you continue to have issues one thing that helped me out with an issue with the backup feature was to uninstall and reinstall the product using a tool available at Symantec. I take it that you had upgraded from version 2 to version 3 using the 360 v3 install file to remove version 2?
Good luck,
Mumford68
I have 3 problems using norton 360 3.0
one with this backup, the whole backup thing is not working even though i backup all my files it still says that my backup is not complete yet
and i wen i try to fix it doesn't do anything.
second with identity safe thing, norton 360 can save all the loginns but when u go to this site
https://www.ebates.com/auth/getLogonForm.do?pageName=%2Fcommon_templates%2Flogin2.vm
It doesn't fill out the write fill ins
by any chance iif someone knows wen will the next major update to the this version 3.0
like 3.1, or something, czzz this is not stable
i liked version 2.0 better