Norton 360 Add-on Pack

Norton Security | Norton Internet Security
1

Hello

 

I am using the Add-on Pack with my Norton 360.  I am using this pack with my Outlook email.  Last night I had a problem with My Outlook and needed to use the Outlook repair tool.  When my Outlook rebooted I discovered that the Norton email toolbar was missing.  So I uninstalled the Add-on Pack and then reinstalled but still no toolbar.

 

Now this is probably a very easy fix but does anyone know how to get my email Norton toolbar back?

 

Gary

2

Thank you.  I will try this when I arrive home this evening.  Last night I did try the right click on the toolbar but it did not show Norton.  So maybe Outlook is blocking it.

 

Gary

3

Hi Gary,

 

What version of Outlook are you using?

 

QC

4

QC

 

I believe it is 2002.  I will check this evening but I believe that is the edition.

 

Gary

5

Try the following:

 

1) Click 'Tools' on the menu bar

2) Click 'Options'

3) Select the 'Other' tab

4) Click 'Advanced Options'

5) Click 'COM Add-Ins'

 

The Norton toolbar sould be in the list that appears along with a way of enabling it if its disabled.  I've writen these instructions from Outlook 2003 so it may not be exactly the same as 2002, but I don't think it should be too different.

 

I hope this helps.

 

QC

6

QC

 

Thank you

 

I will try this as well.  You sound like this may have happened to you in the past.  I was checking my email while I was listening to a radio program on the computer.  Suddenly everything froze and I was left only with shutting down.  When I rebooted and opened Outlook I had an error message which said there was an error in my personal.pst files and to use the tool repair.  Well I found that program and everything seemed to work except the Norton.

 

Well it has been a good education.

 

Gary

7

Hello

 

I am using the Add-on Pack with my Norton 360.  I am using this pack with my Outlook email.  Last night I had a problem with My Outlook and needed to use the Outlook repair tool.  When my Outlook rebooted I discovered that the Norton email toolbar was missing.  So I uninstalled the Add-on Pack and then reinstalled but still no toolbar.

 

Now this is probably a very easy fix but does anyone know how to get my email Norton toolbar back?

 

Gary

8

I think this should be useful too:

1 Go to Add-On Pack settings.

2. There Antispam settings

4. Find Client Integration

5. Check if Outlook is selected or not (by me NIS only turned on Outlook Express protection! - don't know why :S)

6. And click Ok

 

Hope this solves the problem :D, then you should check settings in Outlook.

 

 

 

 

By the way, in Outlook 2007 there's nothing like QC wrote about :D :D Can't find anything! about manage plug-ins.... :P :D

Message Edited by PapauZ on 11-20-2008 08:54 PM
9

 

PapauZ wrote:

I think this should be useful too:

1 Go to Add-On Pack settings.

2. There Antispam settings

4. Find Client Integration

5. Check if Outlook is selected or not (by me NIS only turned on Outlook Express protection! - don’t know why :S)

6. And click Ok

 

Hope this solves the problem :D, then you should check settings in Outlook.

 

 

 

 

By the way, in Outlook 2007 there’s nothing like QC wrote about :smiley: :smiley: Can’t find anything! about manage plug-ins… :stuck_out_tongue: :smiley:

Message Edited by PapauZ on 11-20-2008 08:54 PM

That’s because Outlook 2007 is a major upgrade on 2003, whereas 2003 is not very different from 2002.  2007 handles add-ins very differently.  You have to go to the Trust Center on the Tools menu.

 

QC

10

Thank you to everyone for your tremendous help.  I walked through all of the suggestions and they all seemed to be the answer but papau's suggestion to use the help menu was the easiest and it worked like a charm.

 

Thanks again to everyone you were each a great help.

 

Gary