Norton 360 and icloud

Hi All

I have just installed Norton 360 and its all good except.......   the identity safe doesnt log me in to icloud (https://www.icloud.com)  .  I have tried loads of times.  However if i delete icloud from the safe and type my login manually I can log in no probs (kinda defeats the purpose of the safe tho).  I searched on here and saw someone else had had this but there seemed to be no resolution :-(

 

Any help or advice will be gratefully received.

 

 

Hi,

 

Have you run the complete live update after installing the product? If not, please run the LU untill it says no updates left and then try again.

 

If its fails again, please let us know what exactly happens when you try to submit the page through idsafe and if you can give us some more information about the issue that would really help us to debug.

 

Regards,

Prasanna