I guess we will look forward to norton ignoring the problem in the new year. There lack of concern and lack of information regarding this problem is un believable ! I have been a norton user and supporter for close to 20 years ! I don't recall how many people that I have referred to norton but it has been many! When my subscription expires I will no longer use norton! I cannot believe they won't even take the time to address their users as to what is going on !