The problem: A few days ago, my norton 360 expired. Just a few hours ago I bought it back, but now my sound does not work anymore.
I used to have an older version of Norton 360 I think, because the Norton 360 I have now looks different. I now have version 5.1.0.29
I think Norton 360 causes the problem because it first occurred just after installing, and because I found that Norton programs have caused audio problems in the past whilst googling.
It would be great if someone here had a suggestion that will make my sound work again. If you need any more system specifications to solve it, please ask them.
DistEd2 wrote: Once the Norton Removal Tool has finished, reboot your computer again, and immediately log back into your Norton Account and click that big yellow Download button. Remember, until you do this, you are temporarily without your Norton protection.
The best is to download the product's offline installer with the Removal Tool as well.
Here are those:
1. Download latest Norton 360 installer (only the edition you bought): - www.norton.com/n360s_5 Standard with 2GB Online Storage - www.norton.com/n360p_5 Premier with 25GB Online Storage - www.norton.com/n360sne_5 Standard Netbook Edition with 2GB Online Storage - www.norton.com/n360pne_5 Premier Netbook Edition with 25GB Online Storage - for other languages than English please go to the Norton Update Center: www.norton.com/nuc 2. If there's a previous AV / security product on the machine, remove it /usually security products have Removal Tools, please run them as well after you run the uninstaller program, that can leave some trash after the uninstall, removal tools clear those out/ 3. Install Norton 360 version 5 with the downloaded installer 4. Activate Norton 360 version 5 5. Run Live Update until you get no new updates
Interestingly, I have also had a situation, on a Toshiba laptop, where an update to the audio driver killed my audio, and I had to roll it back to an earlier version to get it going again! So you might try that too, if nothing more promising materializes.
The problem: A few days ago, my norton 360 expired. Just a few hours ago I bought it back, but now my sound does not work anymore.
I used to have an older version of Norton 360 I think, because the Norton 360 I have now looks different. I now have version 5.1.0.29
I think Norton 360 causes the problem because it first occurred just after installing, and because I found that Norton programs have caused audio problems in the past whilst googling.
It would be great if someone here had a suggestion that will make my sound work again. If you need any more system specifications to solve it, please ask them.