norton 360 auto protect is off and uninstalling and reinstalling does not fix the problem

After upgrade to Windows 10 Norton 360 Boot Time Protection, Auto Protect, removable media scan will not turn on.  Norton has been uninstalled and reinstalled 5 times now, by Norton tech's, and it still isn't fixed.  Obviously, Norton is not completely compatible with Windows 10.  My computer is not protected now and I am really disgusted.