Norton 360 Backup - copying all files in a folder

Is there an easy way of ensuring that the N360 backup copies all files in a folder.

 

In the backup set, I have ticked the box for 'Other File Types' and have it set up to backup the E drive on my machine - however, it was only when I needed to restore one of my development files (a *.php file), that I found it was not in the backup set !!

 

I have now added .php as one of the filetypes for 'Other File Types' but what other types of files are going to be missed ?

Instead of what file types are missed, you can better check on what file types are included for backup:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v8723713_N360_N360RET_6_en_us

 

Then add the specific file to "Other File Types" if it is not already included in the set of backup file categories.

 

Thanks,

HarryP

But this does seem a long winded way of doing things and makes it very easy to miss some file types - for example javascript or files without extensions (or normal extensions).

 

Surely it would make more sense to be able to copy whole folders (including sub-folders) whatever the file types are within those folders...

 

For example, I use Mozilla Thunderbird as my email client - I have no idea what file extensions etc it uses for storing for its mailbox data - looking at that list, N360 only recognises Outlook email box types....

Hi RWAP-

 

It may not be very obvious in the backup UI, but if you add a folder to a backup set, by default that folder will have all its files backed up regardless of extension.

 

For example:

 

-          Create a new backup set

-          Click “Add or Exclude files and folders”

-          Click “Include Folder”

-          Select some sub-folder under “My Documents” folder

-          Click OK and Preview

 

From the Preview window you should see all filetypes under the sub-folder you selected.  That is my experience in using N360v6 backup.

 

Regards,

 

Matt Powers

Symantec Corp.

Hmm - yes that does seem to work (and also copies the contents of sub-folders within that main folder).  It is just not too obvious that this is different to simply checking the tickbox on a drive letter at the side.

 

However, maybe it would make more sense to allow wildcards..

RWAP said

"However, maybe it would make more sense to allow wildcards.."

 

If you think that this is a good addition to the program please go to the product suggestion forum and post it along with your reasoning. That's the forum that the staff mines for good ideas to be converted into product improvements and new product features :smileywink:

 

Thanks