Hi all, I wonder if anyone can help ? I backed up some 80GB on an external HDD from my then HP laptop running Windows Vista (maybe 7). That machine has failed a while ago. I now wish to transfer those earlier files to a new laptop. No Norton installed since 2013 (was Internet Security 2012). Pop up states Norton does not need to be installed. Looking for the files on the HDD I see ARestore and the encrypted files which I drag into restore and all the files show up. Then I select the target file and get "......failed to restore" with no error code, followed by "press cancel to supress", this I do, and it looks like its loading, but gets to the end, states that its complete, but all the files are with a red X in the box, "file invalid".
I have tried another machine with current 360 installed but get the same result.
Help please. Thank you kindly/