I cannot get this to resolve after restarting Mac, and several live updates. and scan attempts. I end up with the message above. OC is Ventura 13.2.1
unknown why, it just fixed. amazing!
yes, I did follow it uninstall and reinstall several times, but same issue
You do need to uninstall and reinstall Norton 360 to fix. Perhaps you did not follow the correct process. Use this link https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20080427024142EN&data=05%7C01%7C%7C12467c10baf042b4872c08db19d3ff92%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638132170536587115%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1aV9vS5Tg8lMLFbEUQK2XPnXJSVKgwgiByRGrWRpz74%3D&reserved=0
I have the exact same issue. tried to uninstall and reinstall many times. same issue. cannot run scan and show at risk and never can fix! any solution?