When Norton is installed, internet speed is cut (see lower speeds in the picture) When Norton is uninstalled speed is restored to normal. I have stopped the firewall to no avail.
are you running Norton 360 VPN?
I was and turned it off. No change. The only way to get the speed back is to remove Norton and it hidden stuff
Product & version number:
OS details:
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Hello @George_Creamer
fwiw ~ my boiler plate
Norton LiveUpdate + Restart (not Shut down) machine
If your Norton is not working as expected and you’ve tried Troubleshooting → Reset to Default &or Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Note: Reset to Default resets Cloud Backup
Download and run the Norton 360 Remover tool for Windows here
Maybe, try Troubleshooting → Record a performance issue &or Enable/Send debug logs
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Please review: Contact Norton Support [here] &or [here]
Note: Norton support access/presentation may vary.
The idea is to get past Norton presets & bots.
Note: type “agent” three times to reach = human agent
Chat dialog offers attach screenshot.
I did that several times on 3 PCs . The only thing that worked was removing Norton
We’re curious - what did Norton support do/say?
Norton 360 version number:
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All: The Norton VPN “service” will start regardless of what its set to in your Norton settings. My personal laptop has the latest version release as of yesterday and I have validated that. That being said it doesn’t affect my upload/download speeds. One thing the OP may do is ensure the VPN is disabled in Norton settings, and settings its service to start “manually”, save, reboot and recheck.
SA
Je viens de réaliser un test de vitesse de connexion sans activer Norton Secure VPN puis en l’activant. Je précise que je possède une connexion “fibre” et que je suis raccordé en Ethernet
Tout comme @SoulAsylum je nái pas constaté de ralentissement majeur.
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