I have run the Norton, Windows XP, AND a third party defragmenter.
The last defrgmentation report list included:
1043221 clusters 3.98 GB Norton Installer defrag? Not enough space
1040387 clusters 3.97 GB Norton Installer defrag? Not enough space
(The above are figures I summarized.)
A. How do I defragment those files?
B. Are they necessary files?
Since my total available memory is about 70 GB every little bit helps. I'm using a Dell Dimension 2400.
Where are these files located? What is the file directory and path?
4GB is a bit exessive for the installation of N360; my download of the v3 install file is only 75~80MB.
C:\Documents\All Users\Application Data\Norton\{ ........ }Norton\Backup\0\.......... .ARC
C:\Documents\All Users\Application Data\Norton\{ ........ }Norton\Backup\0\.......... .ARC
Does that help?
Thanks
Are you using the Backup feature of N360? Where is the destination pointed to and how long ago was the last backup job run?
Yes. I'm using the "Secure Online Storage" that Norton directed me to. The last time it backed up was 9-23-2009.
When I first started using the Norton 360 I had to do a lot of online questioning, etc. At one time I discovered it was using my Drive D
to backup in. I deleted those backups and my Drive D now does no indicate there's anything being stored there.
Hello,
They are necessary files but they should be getting removed once a backup completes. Usually it will only uses the larger amount of space the first time it backs up the data. Subsequent backups will only send new files and incremental changes. If they are being left behind it indicates the backups are are failing currently or had failed prior and it was unable to clean up.
The reason it needs this space is to encrypt and compress your data. It needs the swap space to create the content. The more you are trying to encrypt and compress the more temporary space it needs. The space is usually given back once the process is finished.
The easiest way to minimize how much it needs at the first backup is to select the data to backup in sections instead of everything at once. The easiest way to accomplish this is add the first category you wish to backup, let it run and then add another once the last backup finishes. This way its recording what you had selected, grabbing changes and adding your new content in smaller batches.
In the event it does leave the files behind you can temporarily disable Norton Tamper Control by doing the following:
1. Open N360
2. Go to Settings
3. Uncheck ‘Norton Tamper Protection’ on the right hand side.
4. Select 15 minutes from the popup.
You can then use My Computer or Windows Explorer and remove all the ARC files. You can also safely remove any @DB, @SB or .DIF files. I’d advise leaving SLG and LOG files behind. The backup process will re-create the files it needs the next time you run it. Note you are technically removing system files so it is unadvisable to remove any other files.
If you see that your backups are failing, with any other message besides the out of space, send me a PM and we can look into the root cause.
Thank you for clearifing that wwelty.
Thank you. I appreciate you and others taking the time.
poppy123