Norton 360 Deleting my files

Ugh, I am sick of this crappy software, it has deleted a file I need without warning, I know the file is safe, and I want it back. It's not in the quarintine, but it's in the history, I don't have the option to restore it! Is it deleted!? If I can't get it back, then I'm uninstalling Norton and UPGRADING to another Anti-Virus company.