Norton 360 Failed to detect Trojan.Fraudpack & Hijack.StartMenu

I have Norton 360 and it failed to detect and stop Teojan.Fraudpack and Hijack.StartMenu. I was attacked and infected as I watched by Trojan.Fraudpack which popped up as AntiSpywareSoft while norton 360 was running. I knew what was going on and did a quick scan with norton and the result  was negative. I scanned with a free scanner Malwarebytes it found both in registry and removed them.

Hello strags11

 

Welcome to the Norton Users Discussion Forum

 

You are running a corporate version of Symantec product. This is the consumer Forum for Norton products. You will get better exposure if you post your problem over at the Corporate Forum. Here is the link for the corporate forum.

 

http://www.symantec.com/connect/forums

 

I hope that they will be able to help you with your problem. Thanks.

I have Norton 360 and it failed to detect and stop Teojan.Fraudpack and Hijack.StartMenu. I was attacked and infected as I watched by Trojan.Fraudpack which popped up as AntiSpywareSoft while norton 360 was running. I knew what was going on and did a quick scan with norton and the result  was negative. I scanned with a free scanner Malwarebytes it found both in registry and removed them.