Installed new Norton 360 for iOS. Under Wi-Fi with web protection all works . When I switch in 4g internet is blocked after few seconds. No browser, no email, no whatsapp etc… If I switch to Wi-Fi all connections are ok
Try to connect to the 4g with the Web Protection feature turned off to see if you can connect correctly. If you can, please send logs to Norton to help diagnose your problem.
Start by opening iOS settings on your device and scroll down to the bottom where the apps are listed. Tap on the Norton 360 app and tap to Enable Debug Log.
Now use your device until it causes the issue you are having. So start with the wifi connection and Web Protection enabled. Then switch to the 4G connection and test our connection if it does not connect, turn off the Web Protection feature and test the connection. If it now is working, shake your phone back and forth and a prompt will come up to send logs. Tap on Send Error Report and fill in any information requested. In your submission, please include "forum 'your username' " in the Case ID section of the report. Also include a link to this thread.
If you do send logs, please let me know and I'll notify my contacts to look for them.