Norton 360 Identity Safe is crashing too often on Chrome under Windows 7 (64-bit)

Norton Identity Safe keeps on crashing my Chrome browser on Win7 (64-bit).

 

I would like to *get rid* of it. 

 

I already went to Norton 360 -> Settings -> Identity Safe to turn it off, & it's *still on*.

 

Pls advise via email me a solution asap.

 

Sincerely,

RDeLara