Norton 360 incorrectly detecting computer as idle - runs background tasks

Title really says it all, it is slowing my computer down severely, as well as keeps my external HDD running all the time, reading hundred of gigabytes of data per couple of hours.

 


Vauzil wrote:

Title really says it all, it is slowing my computer down severely, as well as keeps my external HDD running all the time, reading hundred of gigabytes of data per couple of hours.

 



There is a specific Forum for Norton 360 so I'll ask for your message to be moved over there or better exposure. You won't lose sight of it because a link will be left here.

When that's done to get you the best advice, would you give us some more information about your system:

What version of Windows are you using including Service Packs and whether 32 bit or 64 bit as well as the Name and Version ID of the Norton product that you are using -- Help or Support / About is where that is, in the format of nn.nn.nn.nnn where n is a number.


If you have the COMCAST version of Norton 360 / Security Suite and not the normal commercial version please be sure to tell us.

 

Is this a new installation of Norton 360? If so what security application did you have installed previously and how did you remove it?


If you get any error messages please give the exact wording of them as well as any other background that could be helpful.

 

Please also say what internet browser you are using -- name and version number ...

Sorry about the forum, I could've sworn I posted it in 360 :/ Oh well

 

I'm on windows 7 x64 service pack 1. I am using norton 360 5.2.1.3

 

Two things I noticed now:

 

1) There's a version 6

2) The timer for detecting inactivity magically fixed itself overnight even though it's been going off for a few weeks now.

 

I will download v6 and tell you if I encounter the problem again.