Norton 360 is a nightmare!

Norton Security | Norton Internet Security
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Hi BrightAngel

 

Here's what you should do.

 

1. Download the trial version of Norton 360v2 here, 360v2 trial  , during the install it will ask you for your product key, type it in, and you should be away.

 

2. As for the Live Update issue, you may try this:

 

(a) Uninstall you current Symantec Live Update through Add/Remove programs.

 

(b) Download the latest version of Live Update from here, Live Update, then install it. Hopefully this will correct your connection issue.

 

Hope this works

 

John A

 

ps  Always use internet explorer with pop ups unblocked when contacting Online Support if you can't get in through the link on Norton 360. :smileyhappy:

 

 

Message Edited by johna on 07-11-2008 10:23 PM
1 Like
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Thanks for your reply. That link shows a 15 day trial…what happens after the 15 days? When I downloaded v2 on the first computer I was told I was entitled to the upgrade as a current subscriber and purchaser of version 1 Norton 360. I went to the link that the person gave me before but it doesn’t show the Download option…just a Buy option. Maybe it is because I am trying to go directly to version 2 instead of reinstalling version 1 first?

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You can download Norton 360 v2 directly from here. You don’t need to reinstall v1, you can just install v2. When you enter a valid product key the trialware version will be converted to full version.

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It worked! I know how Version 2 of Norton 360 on computer 2, and computer 1 has it's Live Update fixed. Everything is GREEN at the moment and is looking good!

 

Thank you!!!! Thank you!!! Thank you!!!

I am so happy for your help. You have no idea how much you have done for my sanity!

Thank everyone of you!

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Glad to see it worked out for you, Norton 360 is a good product and will keep you protected.

 

Remember to mark this as solved.

 

All the best..

 

John A.

Message Edited by johna on 07-14-2008 04:46 AM