Norton 360 No backup Space

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1

I have windows 8, with Norton 360 and I cannot back it up , I don't have enough space on my recovery drive or in the online storage

help?

2

yes i have just that lately it hasnt been working

i am trying to backup about 11BG

my recoevry drive is 26GB, there is a rather large file on their but its a windows one that cannot be deleted

my online stporge is only 2GB

3

Hello again BreannaWastell.

 

If you are trying to back up 11 GB and your backup drive is only 26 GB I can see that you will be constrained.  

 

How much space is taken by your previous backups and do you need to keep them?  

 

How much spare space is currently on the backup drive and how large it this mysterious windows file?

4

i have deleted previous backups when i was trying to save the current one

there is only 3GB free and the windows file takes up the rest

 

i am maily trying to back up my photos but they seem too large

5

Hello again BreannaWastell.

 

I am puzzled and suspect I must have misunderstood something.  You have an external drive to which you want to back up 11 Gb of data.  The drive is 26 Gb but some "windows file" is taking up 23 Gb.  I would be fascinated to know what this windows file is and why it needs to be on your "backup-drive" however the picture as I see it is simple... it cannot be done, you need a different or bigger backup drive, or to cull your backup, but 11 down to 3 does not seem very practical.

 

Please explain if I have misunderstood otherwise, why not get a bigger backup drive?

6

thats the problem basically

the windows file simply says i cannot delete it but i have no idea what in it

the drive i am trying to back up to isnt an external one through, it just the recovery drive on my internal hard drive

 and i dont know how to get a bigger drive?

7

I have windows 8, with Norton 360 and I cannot back it up , I don't have enough space on my recovery drive or in the online storage

help?

8

Hello again BreannaWastell.

 

I do not think you should be backing up to the same drive as your main drive.  The backup is a protection against that drive going faulty.  I doubly do not think you should be putting anything into the recovery partition which is there to help you restore your system if it gets corrupted.  I therefore suggest that you get an external drive to backup your data onto, or buy sufficient on line backup.  But do not forget that in this second case the time taken to backup up or recover data will also be an issue even if you have no data limits.