I am running Norton 360 6.0 with Windows 7.0 and a 1.0 TB internal backup hard drive. I have approximately 80 GB of pictures and 38 GB of music and 110 GB of documents that are the bulk of what I back up, but Norton 360 Backup is saying that the drive is almost full. It seems like everytime I make a slight change to a file, Norton creates a new copy, and there must be multiple copies of the same file if 240 GB of data are taking up almost 1 TB of backup space. How do I delete all of the Norton backup files and start fresh with a new back up.
Hi khom.
Welcome to the Norton Community Forums. 
Unfortunately N 360 backup does seem to add one backup on top of the other on some occasions and that is what seems to have happened in your case. You might like to just look at the backup drive using Windows Explorer and see how much space the N360_BACKUP folder is taking.
If you are happy to delete all the old backup and start again then all you need to do is delete the N360_BACKUP folder. When you next run the backup set it will be createdted anew and of the correct size.
Unfortunately such an approach leaves you without backup for a short period. Knowing that this can happen, I deliberately run two different backup sets in parallel. Yes, this does take twice the backup space, but if one of the sets starts to run away in size I can just delete that one and be protected by the other one until the first set is run again. You might like to consider this in future.
Final comment. I note that you say your backup drive is internal. I am always uneasy about doing an internal backup. It does protect you against disk failure but not against machines being dropped, stolen etc. etc.. I always prefer to have a separate backup drive, either one that I plug in and then unplug at the end of the session or one that works via WiFi. You can also consider online backup but with the sizes you are talking about that might be expensive. However, the choice is yours.
I hope the above helps.
Do let us know how you get on, and if you have any further questions please feel free to come back.
Good luck.
So I finally got my external back up drive to work and created a backup image using True Image 2013. I have deleted the old Norton 360 backup and am running it again now. Is there anyway to make sure that Norton only backs up new files and then new versions of old ones, i.e., if I edit a Word document, I want it backed up. Ideally, the old backup file would be deleted, or overwritten, but I don't know if Norton 360's backup is that smart.
khom wrote:So I finally got my external back up drive to work and created a backup image using True Image 2013. I have deleted the old Norton 360 backup and am running it again now. Is there anyway to make sure that Norton only backs up new files and then new versions of old ones, i.e., if I edit a Word document, I want it backed up. Ideally, the old backup file would be deleted, or overwritten, but I don't know if Norton 360's backup is that smart.
Hi,
Sorry 360 isn't that smart. Backup files once written are not modified by any of the backup programs. Their method is to mark/flag the files as they are backed up. When the file is modified the flag is removed. This tells the program to back that file up again.
Keep us posted
khom wrote:So I finally got my external back up drive to work and created a backup image using True Image 2013. I have deleted the old Norton 360 backup and am running it again now. Is there anyway to make sure that Norton only backs up new files and then new versions of old ones, i.e., if I edit a Word document, I want it backed up. Ideally, the old backup file would be deleted, or overwritten, but I don't know if Norton 360's backup is that smart.
As Dick has said, if a file is changed then N360 will backup the changed file. I do not know if it deletes the old version on the backup but it is not easily accessible.
However I see no easy way to tell it to only back up files produced after a certain date, unless you put them all in specific folders that are selected from the "What" tab (and exclude any folders containing the older files). When the backup is first run it backs up everything it has been told to back up regardless of the time stamp, thereafter it is supposed to only back up new and changed files from the chosen locations.
I hope that makes sense.