Norton 360 PC security

Norton 360 PC security window keeps telling me I am at risk and need to be scanned I clicked on the fix button several time and it is still there When I reboot or start windows I get a firewall notice and have to turn on Smart What could be the problem?

Hi aaalegre,

 

Welcome to the Norton forum.

 

Which version of N360 are you running and on what OS?

 

I guess there is a "Details" link (close to "At risk ") on the N360 UI, which will give you a list of items to be fixed. Try clicking on 'Fix' against each of the items shown in the list ,so that you can find the exact problem.

 

Regarding the firewall notice, check to see if the Windows Firewall is 'on'. This behavior could be because there is a conflict between windows firewall and N360 firewall.

I am running version 4.3 , firewall in windows is off this is what I get when I close everything I still have the at risk fix now window I am running windows X P even did a full scan with the same results.

norton.jpg

Looks like a re-install was the ony way to solve the problem It works

Hi,

 

also please tell us which Windows OS and Service Pack, plus which browser and version do you use.

Thanks!

I keep getting a message saying that my browser is not protected.

Every time I hit the fix now it directs me to one click support.

I have tried to do everything that it tells me to do but I still have the same problem.

Can anyone tell me what I am doing wrong and how to fix it.