I upgraded to Windows 10 today and after it was all done I no longer have my Norton 360 Premier. The icon is still on my desktop, but there is nothing to go with it. So, I went to my account and downloaded the item and I have been trying to install the stupid thing all afternoon. It does not seem to want to install. I started installing this at 2pm and it is now 5:30pm and it is still just sitting there saying it is installing. What the heck is going on. How do I get this to install properly?