Norton 360- Premier Edition.. lack of solving ( http://www.searchnu.com/406 ) problem!

CAN A NORTON PROFESSIONAL  STAFF RESPOND ME PLS ????

 

 

I am Using the Registered version of   ( NORTON 360 PREMIER EDITION) for over 3 years ! 

 

It is for over  a week  after downloading   a ( Livid Download  Programme) my default page has changed to    (http://www.searchnu.com/406)  + A tool bar has been installed over my    (( 1/ Mozella Firefox   2/Iternet Explorer   3 / google Chroom  ))

 

I :  A/   UPDATED MY  (Norton 360- Premier Edition)

     B/   FULLY SCANNED MY COMPUTER

     C/  Downloaded & USED    (NORTON POWER ERASER )   VIA MY ANTIVIRUSE

     D/ MANUALLY   REMOVED  ( ILivid ) from my Computer 

     E/ CALLED NOTON HELP CENTRE  VIA   ( 02076165600- FROM LONDON  - supposed to be a free Number )  a staff from  India  responded me   & waisting time   for over  30 minutes  & FINALLY YET Has not solved  my problem  & RIDICULOUSLY  £ 36.00 has been added to my mobile BILL     BECAUSE OF CALLING THIS FAKE  FREE NUMBER )

 

 YET  MY PROBLEM STILL EXIST !!  

 

CAN A GENUINE  NORTON STAFF RESPOND MY QUIRY ????