Norton 360 premier identity safe issues in Chrome

I am running Vista 64bit & just re-installed my Norton 360 premier yesterday because I was having issues. Now the issue that I'm having is when I try to go to my aol account to read or write an email, I get a error message that blocks me and says can not load Norton Identity safe. I am using Chrome as my browser, and all was fine until I re-installed my Norton's. I'm not sure if it's the Identity safe blocking me or Chrome. Any ideas?

Thanks