Norton 360 premier not showing correct amount of online storage

Norton Security | Norton Internet Security
21

Hi intesec

 

Thank you for the link, I shall try tomorrow as it's 00:40 here now and I'm tired.

 

Your help is very much appreciated, thanks again :)

22
MaddieUK wrote:

I purchased Norton 360 Premier this evening and in the description it states it Includes 25 GB of online storage, when I go into my account it is not showing this amount.

Can someone help please?

What is showing as the storage available?

 

Try clicking on Support - Subscription Status from the main 360 page.

 

 

 

23

I have sorted out the problem now.

 

I had to go into 'view backup sets' and activate it from there, so I now have the correct amount of backup space available.

 

Many thanks for your help  :catvery-happy:

24

MaddieUK, thanks for coming back and letting us know you not only got it sorted out , but also how.  That will assits others who may run into the same situation.

 

BTW, you can go ahead and mark your last post as the Soluton so others will see it more easily.