Norton 360 preventing use of usb drive?

Norton Security | Norton Internet Security
21

Please do tell us how it went. Did you fix the problem or not?

22

I uninstalled Norton - the USB drive worked instantly. I reinstalled Norton - the USB drive went back to not working.

 

Going to tech support now. If they can't help me, I'll be asking for my money back. End of story.

23

Problem solved: was due to incompatibility between a driver & the format of my USB drive (if I understood correctly). Tech support is familiar with the issue, though it's not exactly common. FYI to anyone else who might experience the same problem.

 

Thanks again for everyone's help.

24

so, how did you fix it?