Norton 360 problem AFTER upgrade Windows Explorer XP

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hi yomanjm - this one has come before the forums before. in previous cases, it was related to an application called PowerDesk, specifically version 7. here's the thread with the goodies:

 

http://community.norton.com/norton/board/message?board.id=other&message.id=456&query.id=5270#M456

 

if you don't have PD7, do you have some other 3rd party file manager application or another application that makes entries into the Context menu?

 

mel

Message Edited by MelodicWynd on 04-29-2008 05:10 PM
 
[edit: fixed link.]
Message Edited by Allen_K on 06-06-2008 12:03 AM
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Greetings, Mel,

 

Thank you for the quick reply. The link is exactly what I was looking for.

 

I had PowerDesk 5 on my wife's computer and version 6 on mine. On the Vista computer I had neither. Explains, perhaps, why the Vista computer did not have this problem.

 

As far as the suggestions for editing the registry, neither solution worked. I had to uninstall the entire program from both computers.

 

The problem is resolved.

 

However, now all I have to do is resolve why the compter is so slow now. But, I have seen help on that subject.

 

Thank you again for being so kind and taking the time. You were a very big help!

 

Joe

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hi Joe - glad to help. if you continue to experience problems with slowness, please post back :)

mel