Norton 360 problems updating

norton have problems connecting to the norton servers on 2 occasions i got the error message 3048,3, but most of the time i don't get any message. when i manually push update the update menu says "searching for updates" but nothing happens. this goes on for 1-6 days then i am able to connect for 1-3 days (sometimes only for 10-30min)  have been having this problem for a month.

have reinstalled using norton remove and install 2 times.

 

Norton 360, vista, 22.5.2.15