Norton 360 Scan Error 3038, 104

The only preinstalled security software on this desktop is the Windows Malicous Software Removal Tool and Windows Defender. I don't use Windows Defender and usually once in a while I will scan with the Windows Malicious Software Removal Tool. Seeing that those are built into Windows they shouldn't cause a problem right?

 

I did try the Full System Scan in normal operation mode and it appears that the scan did start and completed successfully! I'm not too sure if this was my desktop or an internal problem with the Norton 360 virus definitions but I am going to keep an eye on the scans to make sure there are no more errors.

Hi ACS4500,

 

If you should encounter the Full Scan freezing in the future, go to Settings > Antivirus > Scan and Risks Tab and turn Compressed File Scan OFF.  Rerun the scan and see if that helps.